NextByte Limited Warranty & Returns Policy

Effective Date: 25/08/2025
Website: https://www.next-byte-ltd.com

1. Scope & Nature of Goods

All items sold by NextByte Limited (“NextByte”, “we”, “us”, “our”) are second-hand, pre-owned, refurbished, or repaired electronic goods.

  • We do not claim to be the Original Equipment Manufacturer (OEM), branded retailer, or authorized representative of any manufacturer.

  • All product descriptions, conditions, and specifications provided on listings are made to the best of our knowledge. Individual items may vary due to their second-hand nature.

2. Warranty Coverage

NextByte provides a limited 30-day warranty on all items that have been tested, repaired, refurbished, or modified by us. This warranty covers defects or failures directly resulting from our repair, refurbishment, or modification work.

  • The warranty does not cover normal wear and tear, accidental damage, misuse, or defects unrelated to our work.

  • Each item listing will explicitly state the warranty coverage and any limitations applicable.

3. Returns Policy

  • We do not accept returns for change of mind.

  • Returns will only be accepted for items with a defect directly caused by our repair, refurbishment, or modification.

  • Any return must be reported within the 30-day warranty period. NextByte reserves the right to inspect, test, and judge warranty claims before accepting any returns.

4. Right to Retract or Refuse

  • NextByte reserves the right to retract quotes, offers, or listings at any time prior to purchase.

  • We also reserve the right to approve or reject warranty claims at our sole discretion, in line with this policy.

5. Limitation of Liability

  • Our liability is strictly limited to the scope of this warranty.

  • Nothing in this policy removes or limits your rights under New Zealand consumer law, including your rights under the Consumer Guarantees Act 1993, which remain fully enforceable.

  • NextByte explicitly adheres to New Zealand laws and jurisdiction; we do not attempt to avoid legal obligations arising from negligence, mishandling of personal data, or criminal acts as defined under law.

6. Data & Contact

  • Registered office address: Available on request for formal legal matters.

  • For warranty inquiries or returns, contact us via: admin@next-byte-ltd.com